We were super impressed with Intrepid from the moment we called for help. Within an hour, early Saturday morning, Olga was on-site and immediately managing our water issue and putting our concerns to ease. The initial cleanup/mitigation was done extremely fast, drying machines were put in place and the process of getting us back to normal was started. To us this seemed like a huge project, but Miguel and his team were very friendly and professional and made us feel comfortable about the process. Their work was impeccable and always cleaning up as they go. They were always right on-time for every appointment and very responsive to any questions or concerns we had along the way. Everything was completed within the timeframe promised and we are all back to normal. Intrepid documented everything and worked with our insurance company to ensure everything that needed fixed or replace was covered. You would never know we had a water issue. We are so glad we found Intrepid to help us with our water crisis. A big thank you for all you did for us.
I highly recommend using Intrepid Restoration for doing any work in your house. They are professional, very responsive, and showed up exactly when they said they would each day. Miguel and Dan painted multiple rooms in my house and did a fantastic job. They did a restoration project a few years ago for my parent's house too and the work they did was all covered by insurance and it increased the value on their house significantly. They dealt directly with the insurance company in regards to the claim and put my parents at ease knowing they were taking care of it all. Would definitely hire again!
May be the best contractor I have ever worked with. We had water damage to our basement. They were out the first evening with fans and the next day removing drywall. They then repaired the drywall and painted. Incredibly professional, on time, great work and good pricing. I can't recommend highly enough.
We called three different restoration companies to provide quotes for our lower level where there were two water leaks that resulted in our floor, dry wall, plumbing, and paint services. We were most impressed by Intrepid's professionalism, expertise and cost. Intrepid Miguel as foreman with Dan, Roxanna and a few other workpeople depending on the need completed the job. Intrepid is skilled at dealing with homeowner insurance claims as well. They restored our lower level AND IT LOOKS BETTER THAN THE ORIGINAL WORK DONE for flooring, painting and dry wall repairs. I highly recommend this company for renovations, mitigation and restoration. They did better than our original contractor! We highly recommend Intrepid and will definitely use them again!
The entire Intrepid staff was absolutely outstanding to work with. They were extremely responsive, professional, and provided excellent service that exceeded my expectations. Their price was the best of three companies I researched. So glad that I choose them. I most definitely would use them again and recommend everyone give them the opportunity to perform restoration work you might require.
Miguel was professional, prompt, and more important of all he was compassionate and showed a lot of empathy.
Miguel & Dan and Olga make a great team. They are very friendly & helpful. They guide you if you are unaware what to do! Always on time & great to work with. Clearly, very knowledgeable crew. They do not overwhelm you & your family. We are very happy with their work.
Olga did a great job on initial visit as the project manager. Miguel is doing a great job in the mitigation. He continues to update us and complete all necessary work.
Very professional, and terrific job. Thank you!
-Great service, always punctual in time!
-Will recommend then always!
-Very careful with furniture, appliances, carpets, etc.!
-Appreciate their help very much.
Miguel and his staff were very supportive at all times. He went above and beyond what was requested of him. We cannot thank him enough for his professionalism.
Miguel was very professional, courteous, and knowledgeable. He made this stressful process seamless.
Excellent performance. Absolutely professional people.
Daniel and Miguel were both complete professionals throughout the entire process. They were friendly, knowledgeable, and proficient in all their actions and communications. I would highly recommend Daniel and Miguel and Intrepid Restoration.
May/June 2018- Intrepid Restoration recently installed a window and new hardwood flooring for me. The company is licensed, and was very professional, provided the appropriate documentation, fair pricing, honest, and punctual. They did an excellent job from start to finish. The owner of the Intrepid Restoration is very responsive and pay attention to details. The staff at Intrepid Restoration also showed the same professionalism, honesty, and respect for the customers, that is reflective of the owner. My husband and I were very pleased with the workmanship of Intrepid. I would definitely use Intrepid Restoration again, and would recommend them highly.
Miguel & Olga are awesome. Prompt and right to work. Wonderful job at two separate homes. Neat, clean and dry as a bone. Very affordable. Can't say enough good things. Highly recommend.
Highly Recommend!! Intrepid was in our home after we suffered a water damage. I was skeptical initially on having strangers in my house but my attitude quickly changed. I was blown away at how professional and patient they were with me. They were always on time, cleaned up everyday, and explained everything to me in comforting manner. I even ended up using them to finish my upstairs repairs and remodeling. They do work right the first time. I very highly recommend Intrepid!
Professional and Friendly
The technician that worked in my home was knowledgeable and quick. He had an answer for all my questions and relieved me of any future worries. Thank you so much for taking care of my home.
This team was very professional, trustworthy, and diligent in their work. They prepared a detailed plan for the insurance company that explained all work to be performed and completed everything to complete satisfaction. I would easily recommend them to anyone in need of this type of service.
Prompt, courteous and professional. Thank you so much!! I am very pleased with your service. I called at 7:30am, your crew was here by 9:30am ready to work. I will absolutely refer Intrepid to friends, family, and neighbors.
You guys are great!
Miguel and his crew did an outstanding job. I would highly recommend them.
Miguel did an exceptional job of explaining what needed to be done. He and his co-worker Daniel were very professional. They sealed off the affected area and left the area clean. Miguel was reachable on his cell phone throughout the process.
My basement flooded. Intrepid Restoration came very quickly, cleaned the water damage and mold found, and agreed to return to rebuild at a later time. Very reliable company. Excellent service in all respects.
On 8 July we returned from a weekend trip to find 10 feet of water in our house due to recent heavy rains. Our entire basement was flooded and 2 feet in the first floor. We were incredibly lucky that Olga was across the street assisting another homeowner. We hired her on the spot and we could not have been happier. Over the next 6 weeks Olga and her magnificent team not only restored our house, they made it even better! Her team worked countless hours and each is an expert in their field be it wood floors, painting or carpentry. Every day Olga met with us, gave up progress reports and assured us that our house would soon be back to normal. Six weeks after the flood we moved back in and the teams work was flawless. Not only are Olga and Dan and Miguel and their team true professionals, they are extremely kind which is so important during a situation like this. I would give 100 stars if that was possible!
Excellent communication and service. Thank you.
Crew was really friendly and professional. They repair all what was in the estimate with a high standard customer service. I am happy with all the repairs.
We greatly appreciate how prompt and thorough the crew was each day. Your team put in long hours and worked hard to meet the competition deadline. The crew was easy to communicate with and took great care in keeping our house clean and orderly throughout the project. We couldn't be happier with the final outcome. Thank you.